FAQs
1.How much is the LIVALL PikaBoost 2?
The super early bird price of the LIVALL PikaBoost 2 is $279. You can secure the $259 VIP offer by placing a fully refundable $10 deposit, which is $20 cheaper than the super early bird price.
2.Why should I place a deposit before the campaign goes live?
By placing the deposit now, you can secure the best price of $259 during the crowdfunding campaign. No matter how the price goes up, you will always enjoy the same price during the crowdfunding period.
3.What are the steps for placing a deposit?
Step 1:Fill in your email address to subscribe.
Step 2:Go to the deposit page.
Step 3:In the deposit page tick “email me with news and offers” and Fill in your personal information (name, e-mail and phone number) and pay the deposit.
4.If I don't want to purchase the product anymore, how can I refund the deposit?
If you no longer wish to purchase the product, you can request a refund for your deposit. Simply email user@livallpikaboost.com from the email address you used to reserve the discount and we will process your refund within 14 working days. Please note that you will be subject to transaction fees incurred during the refund process.
5.Why should I need to use the same email address to place the deposit and place an order on a crowdfunding platform?
We suggest using the same email address for both the VIP offer and your order on the crowdfunding platform. This helps us match your order with your VIP offer. If the email addresses don’t match, we may not recognize depositors correctly and could miss someone when issuing refunds.
6.How can I confirm that I buy the deposit successfully?
When you go to the payment page,tick “email me with news and offers”. You will receive an email that reminds you that you have purchased the deposit successfully.
7.How many deposit orders can I make?
Each deposit is eligible for only one product. If you want to purchase more than one product, you need to place a separate deposit for each.
8.Is the LIVALL PikaBoost 2 shipped worldwide?
The LIVALL PikaBoost 2 will be available to customers worldwide.
9.What is the shipping time?
We will begin mass production of the LIVALL PikaBoost 2 in July. Shipping to customers is expected to commence by the end of September 2024.
10.If I have other questions, how can I contact you?
You can email us in user@livallpikaboost.com